Student Handbook 2020-2021

Health Services

Location: Keuka Commons 1st Floor Suite, #115
Phone: (315)279-5368

Health and counseling services are located on the first floor of Keuka Commons. The health services staff includes the coordinator for health services, an administrative assistant, several part-time nurse practitioners, a registered nurse and a part-time physician. The Health and Counseling Center is open 8 a.m.-4:30 p.m., Monday-Friday, at 279-5368 or ext. 5368 if calling from a campus telephone.

Appointments are recommended, since there are only specific times when health care professionals are available. We bill insurance so please bring your insurance card with you when you come for a visit. Please be prompt for your appointment time. If you no longer need your appointment, call and cancel it, as missed appointments may result in a $5 fee.

If an emergency arises when health services is not open, students should go to the Emergency Department at Soliders & Sailors Memorial Hospital in Penn Yan. If calling for an ambulance from a campus phone dial 9-911.

The staff believes the concept of self-responsibility is essential when handling health needs. Students are encouraged to deal with their illnesses by not waiting too long to make an appointment, using first-aid resources in each residence hall, communicating directly with faculty and staff about class absences, or needing to miss work study.

Health services provides assessment, diagnosis, treatment, and referrals for such health concerns as upper respiratory infections, gastrointestinal distress, urinary infections, and muscle strains and sprains, etc. Other services include T.B. testing, blood glucose testing, strep throat screening, urine testing for infection, allergy shots and pregnancy tests. Physicals, clearance for sports, counseling for health-related conditions, and health education are also available. Students may be referred to a specialist if needs exceed what health services is able to provide. For students in need of medication, the nurse practitioner can call in prescriptions to area pharmacies. The College also works with two local pharmacies in Penn Yan that will deliver prescriptions to Health Services once payment has been arranged for by the student. Over the counter medications may be purchased at a local pharmacy.

Finger Lakes Community Health Family Planning shares the health services facility several mornings a month and offers routine reproductive health care and screening for women and men. Appointments are made through Finger Lakes Community Health by calling their office in Penn Yan at (315) 536-2752. Payment is expected at the time of service. Fees are based on a sliding scale, and Medicaid is accepted.

A complete health form, which includes New York state immunization requirements, is mandatory for all students. Students without a complete health form are not eligible to receive health care services or to participate in intercollegiate athletics. Students who are not compliant will be suspended from Keuka College 30 days after classes start and will be reinstated only when proper documentation has been received at Health Services. If the state reviews our files and finds that a student is not compliant, the College is fined. This fine of approximately $2,000 per day is added to the student’s bill.